John Lewis wants to cut 153 jobs for a staff shake-up across its stores, per reports.

The high street giant claims the proposals are designed to improve customer service, ensuring workers are "in the right place, doing the right tasks at the right time". 

The job cuts will be through voluntary redundancy and natural attrition - which covers people leaving through retirement, resignations or moving jobs. 

The retailer reportedly slashed their redundancy terms in January.

Staffing changes will also see currently separate roles for serving the front and back of the house combined. John Lewis is also investing £5m in digital headsets for store workers to communicate better with one another - in a bid to improve service.

The changes, which were announced to staff yesterday, follow a similar staffing overhaul at sister business Waitrose.

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A spokesman for John Lewis told Sky Money Blog: "We're seeking to make sure partners are in the right place at the right time to help customers.

"We're also removing unnecessary tasks and introducing new technology to make their roles easier.

"We carried out similar changes in Waitrose earlier this year, with customer and partner feedback increasing significantly since.

"It's since been ranked the number one supermarket for customer satisfaction."

Redundancy terms slashed

In January, the retailer slashed redundancy terms. 

The news on cutting redundancy terms was sent out via an email and then posted on the company intranet with staff not informed of any discussion at the partnership council.

JLP said the issue had been put to the council and the group’s democratic processes had been followed but the meeting had not been livestreamed to staff.